PRIVACY POLICY

This Privacy Policy is intended to describe how the website is managed, with reference to the processing of the personal data of users / visitors who consult it. The policy is provided only for the aforementioned site and not for other websites that may be consulted by the user through specific links.

Z3 LIVE COMMERCE as owner of the processing of personal data, guarantees compliance with the legislation on the protection of personal data. Users / visitors are therefore invited to carefully read this Privacy Policy before sending any type of personal information by e-mail and / or filling in any electronic form on the site.

Data Controller

In addition to the Data Controller company as identified above, any partner sites that from time to time participate in data processing activities independently can assume the role of autonomous Data Controllers.

Object of the treatment

1) Navigation data

The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes the IP addresses or domain names of the computers used by the users
connect to the site, the URI (Uniform Resource Identifier) ​​addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response data from the server (successful, error, etc.) and other parameters relating to the operating system and the user’s IT environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning. The data on web contacts are not kept, however, for more than seven days, except for any investigations of computer crimes against the site.
No data deriving from the web service will be communicated or disseminated.

2) Data provided voluntarily by users / visitors

If users / visitors, by connecting and / or registering on this site, send their personal data to access certain services, or to make requests via e-mail, they are aware that this involves the acquisition by the Owner of the sender’s address. and / or any other personal data that will be processed exclusively to respond to the request, or for the provision of the service. The personal data provided by users / visitors will be disclosed to third parties only if the communication is necessary to comply with the requests of the users / visitors themselves or by legal obligation (as in the case of billing).

3) Cookies

In addition to the data expressly given to the Data Controller, other data deriving from the user’s navigation on the site may be recorded: when the user accesses it, in fact, the site can send the user a “cookie”. A “cookie” is a small text file that the site can automatically send to the user’s computer when he views our pages. The “cookies” are used to make navigation more convenient, as well as to obtain information on the navigation of the individual user within the site and to allow the operation of some services that require the identification of the user’s path through different pages of the site. For any access to the site, regardless of the presence of a “cookie”, the Site records the type of browser (e.g., Internet Explorer, Chrome, Firefox), the operating system (e.g., Windows, Macintosh), the host and the URL of origin of the user – navigator, in addition to the data on the requested page. These data can be used in aggregate and anonymous form for statistical analysis on the use of the site. For the complete management of cookies, consult the “Cookie policy” page of this site. These data can be used in aggregate and anonymous form for statistical analysis on the use of the site. For the complete management of cookies, consult the “Cookie policy” page of this site. These data can be used in aggregate and anonymous form for statistical analysis on the use of the site. For the complete management of cookies, consult the “Cookie policy” page of this site.

Types of cookies

Session cookies

A browsing session is the duration between the moment the Internet browser is opened and the moment it is closed. The duration of these cookies is limited to the browsing session and are deleted when the browser is closed. They are used above all in the authentication, authorization and navigation phase in the services accessed through a registration and are necessary to allow safe and efficient exploration. They are also used to analyze Internet traffic and facilitate users access to the services offered by the website.

Persistent cookies

These are cookies stored in the visitor’s browser during a browsing session, but which remain available after the end of the browsing session. Persistent cookies remain active for a defined time, which varies according to the provider and can last between one day and five years.

Proprietary and third-party cookies

Proprietary (first party) cookies are cookies that are generated directly by this website and may include cookies such as session cookies and persistent cookies. We use proprietary cookies to ensure efficient and safe use of the site and facilitate access to the services provided by this website. Third party cookies are used by our partners and may contain session cookies or persistent cookies used for example to identify the target based on previous Internet activities. Some services managed by third parties could – in addition to what is specified and also without the knowledge of the owner of this website – perform visitor tracking activities. For detailed information on this, consult the privacy policies of the services provided by third parties.

Cookies present on this website

The cookies used by this website are classified into:
Analytics: they are cookies used to collect and analyze statistical information on accesses and visits to the website.
Widgets: these are all those components of a user interface of a program, which has the purpose of facilitating the user in interacting with the program itself (by way of example, Facebook, Google+, Twitter cookies are widgets).
Advertising: this category includes cookies used to deliver advertising services within a site.

Processing methods

The processing is carried out through automated tools (e.g., using electronic procedures and media) and / or manually (e.g., on paper) for the time strictly necessary to achieve the purposes for which the data were collected and, in any case, in compliance with the relevant regulations in force. Specific security measures are observed to prevent data loss, illicit or unlawful use correct of the same and unauthorized access, so as to allow access only to persons in charge or managers appointed in accordance with the provisions of the law in force. The list of external managers pursuant to art. 28 of EU Regulation 679/2016 is available at the headquarters of the Data Controller or by sending a request remotely to the addresses indicated above.

Purpose of the treatment

In addition to those indicated in the individual information that precedes the compilation of the forms of the various sections of the site, the purposes of the processing carried out by the Data Controller must be understood as:
a)  collection and storage and processing for the purposes of the establishment and operational and administrative management of the contractual relationship connected to the performance of the contractual relationship established and to the provision of the service offered on the site;
b)  use of the user’s personal data (in particular the e-mail address) to carry out direct marketing communications;
c)  processing of personal data provided and those obtained from browsing the site in order to provide a service consistent with the information transmitted during the use of the service;
d)  collection, storage and processing of data to perform statistical analysis in anonymous and / or aggregate form;
e)  purposes functional to the performance of our business, such as offering personalized content such as newsletter services or sending direct marketing communications.

E-commerce and Payments

Your data may be processed for the management of carts, orders, any user profile and include personal data, addresses, purchase list, reports, and notes. The personal data provided could also be processed through delegated third parties (companies for home delivery, mailing and data entry), for the administrative management of orders and purchases. The payment system provides for the communication of some data to the banks providing the service as independent data controllers.

Legal basis of the processing

The legal basis of the processing of customer data carried out by the owner through the site indicated in the epigraph consists, as regards the indications referred to in the previous point sub a) in the stipulated contract, or in the pre-contractual phase connected to it, with the interested parties, while for what sub b), c), d), e) the legal basis is to be found in the legitimate interest of the Owner in the free economic initiative. As regards the further and future purposes that may require consent, it will be requested in a specific form and likewise must be considered as a valid legal basis.

Recipients

In addition to the owner, in some cases, the categories of managers and authorized subjects involved in the company organization (administrative, commercial, marketing, legal, accountants, system administrators) may have access to the data. Furthermore, the Data Controller may make use of external subjects (such as third-party technical service providers, transporters, hosting providers, cloud services, IT companies, communication agencies) who will be appointed external managers. The updated list of Managers can always be requested from the Data Controller, by contacting the address indicated above.

Transfer to a third country

The owner does not transfer the data of the Customers / Users / navigators of the site to other countries outside the European Union.
The data processed by the Data Controller will never be disclosed.

Place of data processing

The treatments connected to the web services of this site take place in Switzerland and therefore, on the basis of Reg. 2016/679 / EU, to be considered suitable as it falls within the EU context. The data are processed only by technical staff of the office in charge of processing. If necessary, the data connected to the newsletter service may be processed by the staff of the company that manages the Data Center (data processor pursuant to Article 28 of Reg. 2016/679 / EU), at the company’s headquarters.

Time and place of data retention

The data is processed for the time necessary to perform the service requested by the User and then destroyed with safe means of destruction, such as paper shredder and wiping for data on computer support.

Optional or compulsory provision of data

Apart from what is specified for navigation data that acquire data automatically, users / visitors are free to provide their personal data or not to provide them. Failure to provide them can only make it impossible to obtain what is requested. The optional, explicit, and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests for services, products, or information, as well as any other personal data included in the message.

Rights of interested parties

The subjects to whom the personal data refer have the right at any time pursuant to the GDPR to obtain confirmation of the existence or otherwise of the same data and to know its content and origin, verify its accuracy or request its integration or updating, or rectification.

Requests should be addressed to Z3 LIVE COMMERCE. In relation to the processing of the aforementioned data, the Customer has the right to obtain from the Data Controller:

  1. confirmation of the existence or otherwise of your personal data, their communication in an intelligible form and knowledge of their origin, as well as the logic on which the processing is based;
  2. the cancellation, within a reasonable period, of your data, their transformation into anonymous form or the blocking of those processed in violation of the law;
  3. the updating of data, their correction or, when interested, their integration;
  4. certification that the operations referred to in points 2) and 3) above have been brought to the attention of those to whom they have been communicated, provided that it is not impossible or involves a disproportionate use of means;
  5. the Customer / user also has the right to obtain the rectification or cancellation of data concerning him or the limitation of processing;
  6. the Customer / user has the right to revoke the consent relating to optional treatments not connected to the execution of the contract signed with the Data Controller;
  7. the Customer / user also has the right to oppose for legitimate reasons the processing of personal data concerning him, even if pertinent to the purpose of the collection, to request its portability, to exercise the right to be forgotten, as well as to contact the ” ordinary judicial authority or the competent supervisory authority regarding the protection of personal data for any violation it deems it has suffered, at the certified email address or by registered letter with return receipt or by hand delivery to Guarantor for the protection of personal data.

Automated decision-making processes

No automated decision-making processes are carried out on the aggregate data collected, if not aimed at the best management of the site.

Minors

This Site and the Controller’s Services are not intended for minors under the age of 18 and the Controller does not intentionally collect personal information relating to minors. In the event that information on minors were unintentionally registered, the Data Controller will delete them in a timely manner, at the request of the users.

Final clauses

Considering the current state of evolution of the legislation on the protection of personal data, we inform you that this privacy policy may be subject to updates.